📦 Shipping & Delivery:

We ship all orders from our Jeddah warehouse, Sunday to Friday.

Orders are typically processed within 1–2 business days from the purchase date (excluding holidays).

🔮 For custom jewelry (names, initials, zodiac signs):

Please allow 14–20 business days for production before shipping.

الشحن والتوصيل:

نقوم بشحن جميع الطلبات من مستودعاتنا في جدة من الأحد إلى الجمعة.

يتم تجهيز الطلبات خلال 1–2 يوم عمل من تاريخ الشراء (أيام الإجازات غير مشمولة).

🔮 بالنسبة للمجوهرات المصممة خصيصًا (أسماء – حروف – أبراج):

يرجى انتظار 14–20 يوم عمل للتصنيع قبل الشحن.

International Shipping

POSSIBLE DELAYS DUE TO CUSTOMS

GULF COUNTRIES: DHL 2-3 Days

INTERNATIONAL: DHL 4-6 Days

Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country.  The agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.

 

Once we handpack and prepare your package for shipping, we will hand it off to a third party courrier so that your package will arrive to you safe and sound! In the case that your package is lost or stolen in transit or upon arrival, ELEGANT GIRL does not take responsibility for it. All claims must be made through the carrier your package was shipped with.